The Global Knowledge Worker
TGKW Knowledge web 1-2-2022

How Consumer Data will Shape Retail Experiences in 2022 by By Jose Luis-Gomes

Consumer habits changed drastically last year as people went online to shop. According to McKinsey, 75% of consumers tried a new shopping behavior due to economic pressure, store closings and changing priorities, and the data we are seeing internally shows 50% of shoppers now intend to shop both in-store and online….

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