The Global Knowledge Worker
Benchmarks, Best Practices/Leading Practices 6-15-2021

Digital Experience & Conversion: Industry Benchmarks for 2021 User Frustration, Engagement, and the Value of Digital Experiences from 4.1 Billion User Sessions across 11 Industries

Here is a comprehensive report covering Retail, Financial Services, Travel, Healthcare, Auto, Not for Profit, Energy, Tech, Telecom, Media & Publishing and Restaurants with credibility What is digital experience, and why does it matter? Digital experience refers to the quality of interaction between businesses and customers online – typically through…

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