Wow, what a year it has been. It’s been one that none of us saw coming, as you can see from my article this time last year when I spoke about the payment trends that would be the most influential in 2020. For sure there have been some highs and lows, but overall it continues to be an exciting time for the payments industry.

Undoubtedly COVID-19 is going to continue having an impact on us all at least for the next few months and maybe all of next year, but there are still reasons to be optimistic about the future. The industry continues to evolve quickly, it’s great journey to be a part of, and I am excited about what is coming next as we start think about 2021.

With that in mind, here is our annual prediction of 10 trends to watch out for in payments in the next 12 months