In order for supply chains to move forward in 2021, it’s essential to understand that the shortcomings exposed in 2020, largely the issues that stemmed from an over-dependency on the concept of resiliency.

Thanks to the coronavirus pandemic, the adage “hindsight is 20/20” has taken a whole new meaning regarding supply chain management.

Major breakdowns on a global level spurred an industry-wide awakening that was decades in the making.

Although companies learned how to cope with on-the-fly solutions (think: duct tape and bubble gum), most pushed long-term investments to the side as they grappled with immediate issues.

Now in 2021, with the apex of chaos receding in the rear-view mirror, companies – with the benefit of hindsight – can begin unpacking the lessons learned in order to move forward.