Increasingly artificial intelligence will permeate most banking technology and APIs will gain more ground as more standardization takes hold. While basic chatbots help, the next generation isn’t here yet and that’s a problem. Virtual reality? Virtually useless for banking. And don’t even bring up the Internet of Things. https://thefinancialbrand.com/108070/bank-technology-digital-transformation-artificial-intelligence-api-chatbot-iot-covid-19/…
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