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Surveys & Reports 15-9-2023

The future is now: Reimagining operating models to thrive in the new normal 

Time to play “offense” While leaders all over the globe have been focused on responding and recovering from COVID-19, questions about operating models of the future continue to loom and need to be addressed soon in order to emerge successfully on the other side: What should “business as usual” look…...

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Surveys & Reports 15-9-2023

Product excellence report 

Are product teams prepared to embrace uncertainty? We recently partnered with Product Collective to survey 1400+ product managers and leaders to better understand the state of product management in 2022. Here is a sneak preview of our findings: Nearly half of respondents continue to be most challenged by setting a…...

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Surveys & Reports 15-9-2023

Technology Report 2022 – Tech Companies Eat Disruption for Breakfast 

Welcome to Bain’s third annual Global Technology Report A lot can happen in a year. Traditionally in tech, value is determined by innovation and revenue growth. This year, macroeconomic and geopolitical factors have played an outsized role. When we wrote our last report, technology stocks were still on a meteoric…...

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Surveys & Reports 15-9-2023

8 Examples of Innovative Digital Transformation Case Studies (2023) 

digital transformation case study With the rapid pace of technological advancement, every organization needs to undergo digital transformation and, most likely, transform multiple times to stay relevant and competitive. However, before you can reap the benefits of new technology, you must first get your customers and employees to adapt to…...

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Best practices 15-9-2023

6 Operational Excellence Examples, Best Practices & Tools For Your Business 

Contents #1 – What Is Operational Excellence? #2 – Why Is Operational Excellence Important? #3 – Who Benefits From Operational Excellence? #4 – When Should Operational Excellence Be Implemented? #5 – Where Can Operational Excellence Be Applied? #6 – Common Tools And Methods Of Operational Excellence #7 – How To…...

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Best practices 15-9-2023

Top Customer Service Trends, Priorities, and Predictions for 2023 

Discover the top customer service areas in 2023 to support business growth Key Customer Service Priorities in 2023 Each year, Gartner surveys hundreds of service leaders to understand their views on their organization’s most pressing business goals for the year ahead, helping them confidently benchmark their strategic planning decisions. Download…...

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Best practices 15-9-2023

Operational Excellence? Definitions, Tips, and Best Practices Revealed 

Achieving operational excellence is an organizational journey, but sometimes it can feel like a never-ending quest for hidden treasures. Maximize uptime. Minimize downtime with Beekeeper’s Maintenance Management Package. Operational excellence is an essential strategy to sustain growth while staying ahead of the competition. But in reality, it’s a vague concept…...

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