Every year, Contentsquare releases a digital experience benchmark report to help businesses see how their digital experience stacks up against the world’s leading brands. This year’s report stands out for a few reasons.
Firstly, it tracks and measures the change in consumer digital behaviors that took place over the last year and the digital transformation acceleration that many brands experienced after the onset of the pandemic.
Secondly, this report is the biggest data report we’ve ever done, measuring over 20+ billion user sessions in 25+ different countries for 11+ industries.
While we encourage you to read the full report to compare your digital performance to our digital experience benchmarks, we also wanted to share a handful of the report’s key findings and industry benchmarks for digital marketing.
Here are some of the key insights we found in this year’s report:
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